Informativa sulla privacy

Last updated: 2025-11-29

This Privacy Policy explains how we collect, use and protect information when you use the website updown.run (the "Service").

1. Who we are

The Service is operated under the name updown.run. If you have any questions about this Privacy Policy, you can contact us at: hello@updown.run.

2. Information we collect

We collect the following types of information when you use the Service:

2.1. Website check data

• URL that you submit for checking.
• Technical results of the check (for example, status codes, DNS information, TLS status).
• Time of the request and internal identifiers of the check.

2.2. Technical and log data

• IP address and country (derived from IP).
• Browser user agent and basic device information.
• Date and time of access and basic server logs.

2.3. Waitlist and contact data

If you choose to join a waitlist, request notification, or contact us, we may collect:

• Your email address.
• Your name (if you choose to provide it).
• Your answers in simple surveys (for example, how much you are ready to pay).

2.4. Analytics

We may use privacy-friendly analytics tools to understand how the Service is used. These tools work without intrusive tracking and do not build advertising profiles.

3. How we use the information

We use the collected information to:

• Provide the Service and show you diagnostic results.
• Improve the accuracy, speed and reliability of the checks.
• Protect the Service from abuse and attacks.
• Understand demand for future features.
• Contact you if you joined a waitlist or asked us to notify you.

4. Legal basis (EU / EEA / UK)

Where data protection laws apply (such as GDPR), we rely on:

• Legitimate interests – to provide and protect the Service and to improve it.
• Consent – when you choose to join a waitlist or receive emails from us.

5. Data retention

We keep log and check data only as long as necessary for security, debugging, abuse prevention and analysis of usage, and then delete or anonymise it. Email addresses for waitlists or notifications may be kept until the related feature is launched or until you ask us to remove your data.

6. Sharing of information

We do not sell your personal data.

We may share information only with service providers that help us host, store or process data, under appropriate safeguards, or with authorities if we are legally required to do so.

7. Your rights

Depending on your local laws, you may have the right to request access, correction or deletion of your personal data, or to object to certain types of processing. You can contact us at hello@updown.run if you want to exercise these rights or have questions about your data.

8. Children

The Service is not directed at children. If you believe that we have collected personal information about a child without proper consent, please contact us and we will remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a new "Last updated" date.